Frequently Asked Questions

It takes 2 to 6 Business Days to process and ship your order after you place it depending on inventory levels.

You will receive a shipping confirmation email with your tracking number once your order leaves our fulfillment center.

Shipping usually takes 5 Business Days after we processed it. If your product is low on stock, it can be delayed by an extra 2 to 3 Business Days.

Rest assured, we are doing our best to get your order delivered as fast as possible.

In case you made a mistake when entering your delivery address, you can still change it before your order ships.

In some cases, minimal address changes can be applied after the order ships.

Make sure to contact us as soon as possible if you want to change the address.

  • We’d love to hear from you! If you have any questions, need support, or just want to say hello, feel free to get in touch with us through the details below.

  • Email us

    Pair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.

  • Please allow 24 to 48 hours for us to reply to your email.

  • Business Hours

    Monday - Friday: 9:00 AM - 6:00 PM
    Saturday: 10:00 AM - 4:00 PM
    Sunday: Closed

  • Alternatively, you can fill out the contact form below, and we’ll get back to you as soon as possible.

Get in touch

  • ABOUT US

    Welcome to Olympus London - Trusted in fashion for over 22 years. Our commitment? Inspire confidence.

    Since 2002, the London-based label has become part of the fast-growing clothing and lifestyle scene in the UK.

  • CONTACT US

    Do you have any questions?

    Please contact one of our customer service representatives via:

    ✉️ info@olympuslondon.com

  • OPENING HOURS

    Monday to Friday: 9:00 am – 6:00 pm
    Saturday: 9:00 am – 5:00 pm
    Sunday: Closed

    📍 Location: Covent Garden, London